Remote support

Need support?

Start a remote support session with our technician in one minute: download AnyDesk, open it and share your ID. We connect to your computer only with your consent, for the duration of the session.

Download

Download AnyDesk for your system.

Lightweight, secure software for remote support. Choose your operating system, download and run the program.

How it works

Three steps and we are with you.

Simple and secure: control always stays with you.

  1. 01

    Download and open AnyDesk

    Open the downloaded file: no complicated installation needed.

  2. 02

    Share your ID

    Call our technician and read out the code (AnyDesk-Address) shown on your screen.

  3. 03

    Accept the connection

    You authorize the session with one click. We assist you live until it is solved.

Security

Control always stays with you.

No access without your consent.

Connection only with your authorization

The remote support session starts only after your explicit confirmation and lasts for the duration of the session. Afterwards access is closed and no one can reconnect without your permission. Share your AnyDesk ID only with a technician you have contacted yourself.

We are here to help

Prefer to talk first?

Call or write to us: we understand the problem and, if needed, start remote support right away.

Contact us
Need support?